Custom Steering Wheels and Bezel Policy
You have 3 options when choosing to purchase a custom steering wheel, Bezels, from us. The options are:
1. Customer Supply: This means you would be responsible in sending us a wheel or Bezel to customize to your approved specs.
2. G4werkz Supply: This means that G4werkz will supply the wheel or Bezel. If this option is chosen, you wouldn’t have to send in your wheel Or bezel for us to customize to your approved specs.
3. Core Exchange: This means that G4werkz will supply the wheel or Bezel. If this option is chosen, you wouldn’t have to send in your wheel or bezel for us to customize to your approved specs, we would supply the wheel or bezel. We will charge you a core charge fee (This fee does vary depending on the vehicle). Once you receive our wheel or bezel and install it, you would have 7 days to return your oem wheel or bezel, same style will that was shipped to you. When you choose the core exchange, we would have to order the oem wheel for you. Production ETA doesn't start until we are in possession of your oem wheel CUSTOMERS ARE RESPONSIBLE FOR POSTAGE RETURNING TO G4WERKZ. Once we receive a wheel or bezel that’s not broken or bent, we will supply the refund to the same method of payment that was funded by.
It’s extremely important that you finalize your customization correctly. Once started, we can’t change the options. Any option that can be changed will be subjected to a fee determined by G4werkz. Any damage with the wheel must be reported within 24 hours or receiving the wheel. Any issues with fitment must be reported within 7 days of receiving the vehicle. If your oem vehicle has the HEATING FUNCTION, this function will not work once the wheel is modified..
Our shipping times are just ETA (Estimate Time Of Arrival) Which means it may take longer for customer parts to be completed. We guarantee that customer steering wheel production wont exceed 90 days. We will be in communication with said customer if issues occur. 21 Business days ETA for customer wheel orders that doesn't include G4werkz obtaining the core if the customer has choosen the (Refundable Core Exchange) No refunds are given for customer steering wheel order. Customer steering wheel orders can not be changed once order has been placed.
Please contact G4werkz so that we can go over these for you. Email: G4werkz@gmail.com, Phone 888-361-1555